FAQs
1. What is Tenfold?
Tenfold is a clothing brand that offers stylish, high-quality apparel designed to help you express your individuality. We provide a variety of fashion-forward pieces that are both versatile and comfortable.
2. Where are your products made?
We work with trusted manufacturers who share our commitment to quality and ethical production practices. All of our products are made with attention to detail and care.
3. What materials do you use in your clothing?
At Tenfold, we prioritize quality and sustainability. We use a range of materials, including premium cotton, blends, and sustainable fabrics, ensuring comfort, durability, and style.
4. How do I find my size?
We have a comprehensive size guide on each product page to help you find the perfect fit. If you're unsure, feel free to contact us for personalized assistance.
5. What is your return/exchange policy?
We want you to love your Tenfold purchase! If you're not completely satisfied, we offer hassle-free returns and exchanges within 30 days of your purchase. Please visit our Returns & Exchanges page for more details.
6. Do you offer international shipping?
Yes, Tenfold ships worldwide. Shipping costs and delivery times may vary depending on your location. You can find more information on our Shipping Policy page.
7. How long will it take to receive my order?
We aim to process orders within 2-3 business days. Shipping times vary based on your location, but you will receive an estimated delivery date at checkout.
8. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to follow the progress of your delivery.
9. How do I care for my Tenfold clothing?
Care instructions are provided on the label of each item. In general, we recommend washing in cold water and air-drying to maintain the quality and longevity of your garments.
10. How can I contact Tenfold’s customer service?
For any questions or concerns, you can reach our customer support team via email at tenfoldoriginal@gmail.com or through the Contact Us page on our website. We're here to help!